What Questions Should You Ask Your Waterproofing Contractor?
It can happen to any home at any time. Water leaking from pipes or seeping in from the outside due to a broken sump pump or water main, among other things. It might be a good idea to hire a waterproofing contractor to ensure that your home is protected against such problems.
When you are looking to hire a professional, what questions should you ask them?
How Old is The Company?
You can also ask how long they have been in business. This is important because the longer the company has been around, the more experience and skills the employees tend to have, especially if it's the owner who is doing the work. A company should be more than willing to tell you how long they have been in business, and even how long the employee who is doing the work has been a contractor.
Are Your Company and Your Employees Insured?
It is a good idea to ask if both the company and their employees are insured. The company needs to be insured for any damage that may occur due to a piece of equipment they own, breakage of a pipe because of a misstep in their working process, and more. Their employees need to be insured for liability in the event that the employee gets injured on the job. This protects you, since it will be the company's responsibility to keep them safe and pay out to them in the event of an accident.
What Are the Options You Have?
There may be more than one solution or option that you have to fix whatever is causing the leaking. You should ask for any and all options, and not just the most expensive or labor-intensive one. There just might be more than one solution to your problem that will work just as well as an extensive repair or replacement job.
Along the same lines, ask them what the best solution is out of the options they gave you. An honest and professional contractor will give you the truth about what you really need to do to fix the problem correctly.
Do You Have References and an Office?
If you have found your waterproofing contractors online, you need to ask them if they have a physical office that you can visit. It is possible that they operate out of their home – they can still be very professional if they do so, but they need to be able to give you the address, as it is classified as their business address.
You should also ask them for any references; don't just go by those listed online. If possible, ask them to give you the name and numbers of previous clients and give them a call to ask about their experience with the company. You can also check out the Better Business Bureau for their rating and see if there are any complaints listed against them.